On April 13, Binance Customer Support responded to users' questions about ZEC withdrawals on social platforms, saying, "We have noticed that some users have encountered problems when withdrawing ZEC assets in their Binance accounts. The problem stems from a technical failure when we use Ledger's ZEC application, which has caused some funds to be temporarily unable to be transferred out. Currently, all funds are still safely stored in cold wallets, and the user's assets are safe (SAFU).
We are working closely with the Ledger team to actively promote the fix of the problem and are very grateful for their support. They have now listed the release of relevant versions as a priority and are expected to be updated before April 17, when we will gradually restore ZEC's withdrawal function. At the same time, we are actively exploring temporary solutions to minimize the impact of this problem on users. "
No comments yet